Last updated: 1 June 2026 · Applies to all spinggo accounts and services
This Privacy Policy explains how spinggo collects, uses, stores, and protects the personal data of players and visitors who access the spinggo platform at spinggo.co. By using the spinggo platform, you consent to the practices described in this policy.
A plain-English overview of how spinggo handles your personal data.
This Privacy Policy is issued by spinggo ("spinggo", "we", "us", "our") and applies to all personal data collected through the spinggo website at spinggo.co, the spinggo mobile application, and any related services, features, or communications.
spinggo is committed to protecting the privacy and personal data of all players and visitors. This policy has been prepared in accordance with applicable data protection legislation and the requirements of the gaming authority under which spinggo operates.
This Privacy Policy should be read together with spinggo's Terms and Conditions and Responsible Gaming Policy. By accessing or using the spinggo platform, you acknowledge that you have read and understood this Privacy Policy.
spinggo collects personal data that you provide directly, data generated through your use of the platform, and data received from third-party service providers. The categories of personal data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account management |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform access (automatic) |
| Usage Data | Games played, wagers placed, login history, promotional activity | During active gameplay and sessions |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
spinggo does not collect or store complete payment card numbers. Payment processing is handled by PCI-DSS compliant third-party payment processors, and spinggo receives only tokenised or masked payment references.
spinggo uses personal data for the following purposes:
spinggo processes personal data on the following legal bases:
spinggo does not sell personal data to third parties. spinggo may share personal data with the following categories of recipients where necessary:
All third-party recipients are required to handle personal data in a manner consistent with this Privacy Policy and applicable data protection laws. spinggo does not authorise third-party recipients to use player data for their own marketing purposes.
spinggo operates internationally and may transfer personal data to countries outside of Malaysia in connection with the services described in this policy. Where such transfers occur, spinggo ensures that appropriate safeguards are in place, including contractual data protection clauses, to provide a level of protection equivalent to that required under applicable Malaysian data protection legislation.
By using the spinggo platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia where the above safeguards are in place.
spinggo retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The key retention considerations are:
At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with spinggo's data disposal procedures.
The spinggo platform uses cookies and similar tracking technologies to enhance functionality, analyse platform usage, and support security operations. The categories of cookies used by spinggo are:
You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the spinggo platform.
As a spinggo player, you have the following rights in relation to your personal data:
To exercise any of the above rights, please contact spinggo customer support. spinggo will respond to all data rights requests within 30 days. Where a request is complex or numerous, the response period may be extended by a further 60 days with notification to the requestor. spinggo will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
spinggo implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Whilst spinggo takes all reasonable precautions to protect your data, no electronic transmission over the internet can be guaranteed to be completely secure. Players are encouraged to use strong, unique passwords for their spinggo account and to enable multi-factor authentication.
The spinggo platform is strictly for adults aged 21 years and above. spinggo does not knowingly collect or process personal data from individuals under the age of 21. If spinggo becomes aware that personal data has been collected from a minor, the relevant account will be closed immediately and the data deleted without delay.
If you believe that a minor has registered for a spinggo account, please contact spinggo support immediately so that appropriate action can be taken.
spinggo reserves the right to update this Privacy Policy at any time. Where changes are material, spinggo will publish the updated policy on this page with a revised "Last Updated" date. For significant changes, spinggo may also provide notice to registered players via email or in-platform notification.
Your continued use of the spinggo platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically. If you do not agree with any amendment, you should cease using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by spinggo, please contact the spinggo data privacy team via customer support. Live chat support is available 24 hours a day, 7 days a week.
Written data privacy enquiries may be directed to spinggo at the following email address. Please include your registered username, a description of your enquiry, and any relevant account reference numbers.
spinggo data privacy contact: [email protected] (plain text — not a clickable link)
spinggo aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 calendar days. Where a request requires additional time to process, spinggo will notify you of the expected timeline.
Your Privacy, Protected by spinggo
spinggo protects your data with the same rigour it applies to securing your winnings. Fast MYR payouts, fair games, and a platform that respects your privacy. For players aged 21 and above.
21+ Only · Gamble Responsibly · Licensed Platform